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The Community Schemes Ombud Service

In Part 4 of this newsletter we looked at the members of the body corporate. In this newsletter we will look at the Community Schemes Ombud Service (CSOS). CSOS was established by Parliament in October 2016 to ensure proper regulation of the industry and to fulfil the need for inexpensive and quick dispute resolution processes in community schemes.

A Community Scheme means any scheme or arrangement in terms of which there is a shared use of and responsibility for parts of land or buildings. The Ombud has two functions:

  • To receive, check, file and store new or amended body corporate rules and other compulsory governance documents for schemes and

  • To provide an alternative dispute resolution services to any person - including a lessee in a scheme.

Each community scheme pays a monthy levy to the Ombud Service according to a formula that is set out in the CSOS Act. More information regarding CSOS can be obtained from their website: In Part 6 of this newsletter we will look at the The Managing Agent. Article courtesy of Marina Constas and Karen Bleijs Demystifying Sectional Title

The information contained in this newsletter must be seen as a set of guidelines and does not purport to provide legal or other professional advice. If such advice is needed, consult with your legal or other qualified adviser. CIA will not accept any responsibility towards any person relying upon the contents hereof nor accept any liability whatsoever for the accuracy of information supplied by a third party or the consequences of relying upon it.

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